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Comprehensive Suite of Services

Performance Improvement

  • Barriers to innovation
  • Customer Delight programs
  • Workflows & logjams
  • Key performance indicators (KPI’s) for individuals, teams, & organization
  • Bi-lateral expectations
  • Development Plans
  • Manager-Employee Touchpoints
  • Incentives and Rewards
  • Strengths-based leadership
  • Training – managers and employees

Employee Engagement

  • Mechanisms for employee involvement and input
  • Comprehensive succession plans
  • Development plans & career paths
  • Employee strengths program
  • The Engagement Culture
  • Measuring employee engagement
  • Work environment
  • The Employee Experience
  • Teamwork in a multi-generational workforce
  • Non-traditional / innovative policies

Executive Total Rewards Benchmarking

  • Competitiveness of all forms of executive remuneration
    • Base compensation
    • Incentive/Bonus compensation
    • Retirement Plans/Supplemental Executive Retirement Plans (SERP)
    • Benefits
  • Collect data using:
    • Same/similar industries
    • Revenue level and number of employees
    • Geographical location(s):  Local, State or Regional, and National

Compensation Benchmarking and Compensation Plan Design

  • Competitiveness of employee cash compensation
    • Base compensation
    • Incentive/Bonus compensation
  • Collect data using
    • Same/similar industries
    • Revenue 
    • Number of employees
    • Geographical location(s):  Local, State or Regional, and National
  • Compensation system (pay structures and pay plans) 
  • Analysis of potential disparate impact on protected group(s) (gender, race, age,  etc.)

Organizational Assessment

  • Assessment of Organizational Effectiveness
    • Attraction, Motivation and Retention of Talent
    • Engagement
    • Performance / Productivity 
    • Leadership and Vision 
    • Total Rewards
    • Development and Succession Planning
    • Culture
  • Assessment Report
    • Evaluation
      • Current vs. optimal performance
      • Current vs. future capabilities
      • Other opportunities for improvement
    • Prioritized list of action items
  • Action Plan Implementation

Assessment:  HR / Talent Management Programs

  • Assessment of HR’s Effectiveness 
    • Talent Acquisition
    • Onboarding / Orientation
    • Risk Management
    • Employee Relations
    • Compliance (DOL, FLSA, EEOC, ADAAA, etc.)
    • Training & Development
    • Use of technology
    • Performance analytics 
    • Benefits Administration
  • Assessment Report
    • Positive and constructive feedback
    • Current and future needs
    • Prioritized list of action items
  • Action Plan Implementation
  • Project Management

Performance Management Programs

  • Performance philosophy, strategy, and objectives
  • Progressive performance appraisal – Executive and Employee
    • Methods
    • Tools
    • Timing & Format
  • Use of Technology
  • Management Training
  • Employee Communication

Surveys

  • Engagement Survey
  • Satisfaction Survey
  • Benefits Satisfaction and Preferences Survey
  • Components
    • Design
    • Marketing Campaign (internal)
    • Administration
    • Report – all data and prioritized list of action items
    • Communication to Stakeholders
  • Action Plan Implementation

Executive Search and Staffing

  • Executive & Management Placement
    • C-suite to Supervisor-level
    • HR Leaders
    • Operations Leaders
    • Financial Leaders
  • Staffing
    • HR
    • Operations
    • Finance
    • Benefits / Payroll
    • Call Center / Customer Service
    • Administrative / Clerical
  • Flexible Options
    • Emergency assignment
    • Temporary or Permanent
    • Short or Long-term
    • On-site or Virtual assignment

Reduction-in-Force / Layoff / Closure

  • Reductions-in-Force (RIF) Planning
  • Employee Severance and Retention Plans
  • Employee Relocation
  • Manager Training
  • Communication Plan
  • WARN Compliance
  • Notification Day services: 
    • Individualized employee documents
    • Protocol Binder – managers
    • On-site Team
      • HR Managers
      • Project Manager
      • Security / Police 
  • Long-term Transition Plan

 

 

Crisis Planning and Management

  • Communication Plan
    • Employees
    • Stakeholders
  • Contingency Plan
  • Management Training
    • On-site or Virtual

Leadership and Developmental Coaching

  • Executives, Mid-level Managers, and High-potential employees
  • Assessment options
    • Management preferences
    • Communication style
    • Strengths-based
    • 360-degree feedback 
  • Structured Programs
  • On-site and Virtual meetings

 

 

Technology

  • HCM / HRIS, CRM, and Payroll technologies
    • Evaluation and Selection – new or replacement technology
    • Optimization – current technology
  • Implementation project management
  • User Training